How can I change my payment method?

Purple Garden Support
Purple Garden Support
  • Updated

When making a credit purchase, you'll be automatically defaulted to the purchase method last used. If you are a US resident, you can make direct credit card payments. You may change your payment method, if needed, after you've selected the duration for your live session.

To change the method of payment, please follow the steps below:

1. If you do not have enough credits available for the duration you've selected, you'll be prompted to purchase additional credits. Please tap on the purple button "Next" at the bottom of your display:

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2. The system will default to the last payment method that had been used. To select a different payment method, please tap on the ">" to the right of your current payment method listed, as shown below.

 

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3. You'll be taken to a screen that shows all of your connected payment methods, with the options to add another credit card (if applicable) or to make your purchase using PayPal.
 
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