Are the live text chats able to be saved? Is there a transcript copy of my live text chat?

Purple Garden Support
Purple Garden Support
  • Updated

There is a transcript of each live text chat saved in the order itself. To review your transcript:

  1. Tap on "My Orders" in the menu
  2. Tap on the order you wish to view
  3. Tap on the "Live Chat" that you wish to review
  4. Tap on the purple "transcript" button

Your transcript of your live chat session will be viewable.


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