FAQ: FIRST LIGHT

Susanna
Susanna
  • Updated

A focused morning reading to help you begin the day with clarity and direction.

What is First Light?

First Light is a short, focused live chat reading designed to help you start your day with clarity, insight, and direction. It is intentionally structured as a concise morning reading rather than an open-ended session.

How is First Light different from a regular chat reading?

First Light has a fixed price for up to 8 minutes. It is designed for a focused morning question or area of guidance, while regular chat sessions are billed at the advisor’s standard rate and can continue for as long as you choose.

How much does First Light cost?

First Light costs $24.99 for up to 8 minutes of live chat. There are no per-minute charges or top-ups during the First Light session.

What does “up to 8 minutes” mean?

Your First Light session can last for as long as 8 minutes. Because it is offered at one fixed price, the price remains $24.99 even if the conversation ends before the full 8 minutes.

When is First Light available?

First Light is available from 7:00 AM to 10:00 AM in your local time, seven days a week, when it is available in the app.

How do I start a First Light session?

When First Light is available, you can start from the First Light banner on the Purple Garden home screen. Your live chat begins after you complete the purchase.

Why don’t I see the First Light banner?

Availability can vary. If the First Light banner is not displayed, First Light is not currently available. You can check again during the morning availability window or start a regular session instead.

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